CRM
TechnologyBulls ⚔ Bears · how Reddit is debating it
Bull case
0 stances- High stickiness among the world's largest firms. ↗
- Significantly undervalued due to AI hype with a reasonable P/E ratio. ↗
- Perceived as significantly undervalued by an industry veteran. ↗
- Strong enterprise lock-in and high switching costs. ↗
- Serves as critical AI infrastructure for enterprise customer relationship management and automation. ↗
- Well-positioned to monetize the ongoing corporate shift towards AI-driven productivity and efficiency. ↗
Bear case
1 stances- Questioned as part of the broader enterprise SaaS sector facing potential decline. ↗
- Valuations might be based on 'hopium' rather than solid facts. ↗
- Pivoting heavily to AI agents is causing margins to go to zero. ↗
- Constantly mentioning agents in every communication is viewed negatively by the market. ↗
- Salesforce is absorbing AI model costs itself, expecting neutral gross margins with no immediate margin benefit. ↗
- Agentforce is 'not there yet', indicating current AI product execution risks. ↗
Credible voices
Catalysts · themes
Community split
Related narratives
High-quality DD posts
Questions if enterprise SaaS giants like CRM, NOW, and WDAY are facing an industry end, contrasting high valuations with harsh facts.
Author doubts ADBE's rebound due to heavy AI spending hurting near-term ROI, executive exits, and negative reflexivity from falling prices.
The author asks the community which large-cap tech stock is the best buy for a new DCA position.
Adobe trades at 10x GAAP earnings with a 10% true FCF yield, offering deep value despite the CFO's departure to an AI chip firm.
Author argues AI ROI is turning negative, citing poor enterprise returns and Big Tech earnings calls admitting monetization issues.
Beginner shares portfolio heavily weighted in CRM for its stickiness and reasonable P/E, alongside MSFT, FCX, AMZN, and REMEDY.
Ex-insider says CRM is doomed by poor innovation, constant layoffs, zero net new customers, and rising startup competition.
Data vet asks why CRM and SAP are undervalued vs skyrocketing cloud giants like MSFT and GOOGL, noting SNOW's lower adoption.
Author prefers AI infrastructure over AI models, expecting 5-10x returns as enterprise AI spending grows.
The author plans to invest $5k in each of 20 companies to build a $100k portfolio for a 20-year hold, then switch to VOO.
Author plans to invest $5k each in 20 companies/ETFs to reach $100k, hold for 20 years, then switch to VOO.
The author asks if Oracle's good earnings will positively or negatively impact the broader SaaS sector, as they are fully invested in SaaS stocks.
Author argues SaaS will bounce back as bearish sentiment is overdone and capital rotates from chips to other sectors.
NICE Ltd is undervalued at 11x earnings despite strong AI ARR growth, positioning it to capture value as enterprises shift support budgets from labor to software.

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